Contact us
We’re Here to Assist
At Pencall, we value clarity not only in writing, but also in communication.
Our team is here to support you with any questions, concerns, or requests.
Contact Information
Address
25 Rivendell Trail
Scarborough, ON
Canada
Phone
782-794-3518
Customer Support
We are available to assist with:
- Order inquiries
- Product information
- Returns and refunds
- General support
Response Time
We aim to respond to all inquiries within 24–48 hours.
During high-demand periods, response times may be slightly extended, but every message is handled with care and attention.
Before You Reach Out
To help us assist you faster, please include:
- Your order number (if applicable)
- A clear description of your request
- Any relevant photos (for product issues)
Our Approach
We believe in:
Clear communication
Efficient support
Reliable solutions
Because your experience matters just as much as the product itself.
Thank You for Choosing Pencall
We appreciate your trust in our products and our brand.
Every message, every order, and every interaction is part of the experience we continue to refine.